SeedInvest is looking for a full-time Customer Experience (CX) Analyst to join our team in New York, NY. This person will support and scale a top-notch customer experience organization at SeedInvest, helping us to maximize the impact and efficiency of our team.
This is a salaried, full-time role. If you are excited by the idea of building delightful customer experiences at the nexus of efficiency and compassion while embracing compliance, risk, and the gravity of working in the financial services world, then we hope to hear from you!
You'll be leading the charge on (overarching goals):
You'll be responsible for (representative responsibilities):
You should already be amazing at (the requirements):
Some extra credit (things we'd love to see):
SeedInvest is a leading equity crowdfunding platform that provides individual investors with access to vetted startup investment opportunities. SeedInvest was instrumental in the passage of the 2012 JOBS Act, which changed 80-year-old U.S. securities laws to make it possible for entrepreneurs to raise capital over the Internet. SeedInvest has funded over 235 startups and boasts a rapidly growing network of over 500,000 investors and entrepreneurs. SeedInvest has had over 55,000 startups apply to raise capital since inception and has accepted less than 2% of those companies to feature on the platform. SeedInvest was featured on the 2018 Inc. 500 List as the 4th fastest-growing financial services company in America.